Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). Orders placed after 3 PM EST will be processed the next business day.
Shipping Options & Rates
We offer the following shipping methods:
- Standard Shipping: 3-5 business days - $5.99
- Expedited Shipping: 2-3 business days - $12.99
- Express Shipping: 1-2 business days - $19.99
Free standard shipping on orders over $50.
Shipping Destinations
We currently ship to all 50 U.S. states. International shipping is not available at this time.
Order Tracking
You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Delays
During peak seasons or unforeseen circumstances (extreme weather, etc.), shipping carriers may experience delays. We appreciate your patience.
Undeliverable Packages
Packages returned to us as undeliverable will be refunded minus shipping costs. Please ensure your shipping address is correct.
Lost or Stolen Packages
Schnuffel Spot is not responsible for packages lost or stolen after delivery confirmation. Please contact your local post office or the shipping carrier for assistance.
Contact Us
For any shipping-related questions, please contact our customer service at [email protected].